Quality and Patient Satisfaction At Angel Medical Center, our continuous pursuit of quality is evident in our health care services, state-of-the-art technology, and dedicated staff as well as the following: • Our organization is committed to patient satisfaction and service excellence. To achieve that end, hospital staff are involved in an organization-wide customer service program. • Angel Medical Center adopted a model for quality improvement that focuses on achieving desired outcomes and patient satisfaction. • Ensuring patient safety is an essential goal at Angel Medical Center, as demonstrated by such groups as the Patient Safety Team, Medication Usage Review Group, and Environment of Care Team. • The organization is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations and has other accreditations and memberships. • Angel Medical Center has a 100 member medical staff, the majority of whom are board certified.